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Genesys Jobs

genesys developer

TCS
Pune, Maharashtra, India

Genesys to CISCO VOIP integration, French/Dutch is advantage to understand and test the IVR flow
Relevant working experience in above required technical skill sets in Genesys, The detail architecture, product and solution knowledge in an inbound call center using Genesys, Experience in using tools to troubleshoot and fix production issues

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Posted 2 months ago

Genesys developer Bangalore

TCS
Bengaluru, Karnataka, India

Contact Center Environment, Genesys CTI, Voice, eServices, Inbound and Outbound voice flows, WFM, Genesys Sip debugging
Overall IT experience of 5+ years - Experience in Genesys framework and exposure on genesys reporting. Experience in Genesys SIP(Session initiation protocol) server development [at least one project executed to completion. Preferably voice]. Experience in Genesys IRD/ORS application development

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Posted 2 months ago

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